What is a false alarm? - The consequences involved

In the event of an alarm, the Alarm Receiving Centre (ARC) receives the signal and after checking the validity of the signal contacts the emergency services. A false alarm occurs when an alarm signal has gone through this process but has not been caused by:

• A burglary or attack on the premises
• A fire (if you have a fire detection system installed)
• A personal Attack device being activated with good intent

Why do we need to prevent false alarms?

• Police attendance to your property will be delayed or withdrawn altogether in accordance with the ACPO 2000 policy
• False alarms waste valuable Police and Fire Brigade resources

Dealing with false alarms

• Keep calm
• Enter your code to cancel the alarm
• If you do not enter your code the Alarm Receiving Centre may call you. Be ready to quote your code word over the phone.

Reduce the risk - Service and Maintenance is essential

It is important to service and maintain your alarm system on a regular basis, as this well reduce the risk of false alarms.  We have a professional base of engineers who are trained to service and maintain all types of fire and security systems. For more information on service and maintenance packages , or upgrading your present alarm system, please contact us